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Coronavirus

***Please click here for our April 2020 - Coronavirus Updates Newsletter***

***Please click here for the latest issue of the Stockport Talking Newspaper***

 

COVID19 UPDATES BELOW

INFORMATION BULLETIN – COVID-19

23rd June 2020

The Prime Minister has announced the following lockdown measures to be eased from Saturday 4th July:

  • The two-metre social distancing restriction will be reduced to 'one metre plus' in England
  • Brits can also enjoy the reopening of pubs and restaurants, go for a haircut as hairdressers prepare to reopen and stay overnight at hotels
  • Cinemas and museums are to reopen
  • Two households will be able to meet up inside but the government is recommending that multiple households don’t meet up indoors
  • Some other services, like nail bars, will be allowed to open if they can do so in a safe way
  • People from one household will be able to stay overnight at another
  • Campsites will be allowed to open, provided washing facilities and toilets can be kept clean
  • places of worship will be allowed to reopen for prayer and services and even weddings for a maximum of 30 people, subject to social distancing
  • However indoors facilities, like gyms, bowling alleys and waterparks, will have to stay closed but the government will work with the sector to look at how they can open up. It will work with orchestras and choirs to look at how they can start performing again.
  • Schools in England will reopen in September for primary and secondary school pupils in full.
  • Also if you are not aware, masks are mandatory at all hospital appointments at the present time.
  • The government says it is still trusting people to be careful and reduce contact where necessary.  

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

Update 2nd June 2020 

We are getting enquiries from people who would like to know when Walthew House will be fully open again.  We can say definitely that this won’t be in June, and if COVID19 infection/death rates do not continue to fall, it won’t be in July either.  The resuming of centre and community based services and activities, which we have needed to have stop because of coronavirus will be dependent on:

  • Government guidelines and restrictions
  • A realistic appraisal of the actual situation – meaning that just because guidelines say we can do something, doesn’t mean we will think it’s sensible to do it!
  • Ensuring the safety of paid service users, volunteers and paid staff – which will be achieved through consultation – and will include consideration of:
    • Safe travel to the centre for service users and volunteers
    • Social distancing in the building and for community based services and activities
    • Cleaning regimes.  Usually Walthew House is cleaned every morning, but it is likely cleaning will be required during the day
    • Use of PPE

We will be in touch with all volunteers and service users with any important updates. In the meantime, see our services page for current support and help available. 

 

INFORMATION BULLETIN – COVID-19

11th June 2020

NEW GOVERNMENT RULE CHANGES:

  • From 13 June, you will be able to:
    • Form a ‘support bubble’ with one other household if you live alone or are a single parent with dependent children - in other words, you are in a household where there is only one adult. All those in a support bubble will be able to act as if they live in the same household - meaning they can spend time together inside each other’s homes and do not need to stay 2 metres apart. Support bubbles should be exclusive - meaning you should not switch the household you are in a bubble with or connect with multiple households
    • Attend your place of worship for the purposes of individual prayer
  • From 15 June:
    • You will be able to visit any type of shop and some additional outdoor attractions - drive-in cinemas, zoos, and safari parks
    • Year 10 and 12 pupils in secondary schools and further education colleges will begin to receive some face to face support
    • You will have to wear a face covering on public transport

You will still be able to meet outdoors with groups of up to six people from different households, provided social distancing is observed and you stay 2 metres away from anyone outside your household or support bubble.

  • As before, you cannot:
    • visit friends and family inside their homes (unless you are in a support bubble from 13 June) or for other limited circumstances set out in law
    • stay away from your home or your support bubble household overnight - including holidays - except for in a limited set of circumstances, such as for work purposes
    • exercise in an indoor sports court, gym or leisure centre, or go swimming in a public pool
    • use an outdoor gym or playground
    • gather outdoors in a group of more than six (unless exclusively with members of your own household or support bubble)
  • It is a criminal offence to:
    • meet indoors with anyone who is not a member of your household or, from 13 June, your support bubble, except for specific exceptions set out in law
    • meet outdoors in a group of more than six with people who are not in your household or support bubble, except for specific exceptions set out in law
    • incite others to break the rules by e.g. inviting people to a party
    • threaten others with infection by coronavirus, for example by coughing or spitting in their direction

YOU SHOULD CONTINUE TO STAY ALERT AND LIMIT YOUR CONTACT WITH OTHERS. STAYING AT HOME IS THE EASIEST WAY TO DO THIS.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

26th May 2020

  • Walthew House – Please note that this will be our last regular weekly bulletin but we will let you know of any important updates. We are still here and available to support you and if you have questions about anything then the staff at Walthew House are more than happy to help. Just call us on 0161 480 2612 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Department for Health & Social Care - Following the government’s announcement on 18th May that everyone in the UK with symptoms is now eligible for coronavirus tests, there is now also a contact number as well as being able to self-refer online. Those unable to access the internet can call 119 in England and Wales or 0300 303 2713 in Scotland and Northern Ireland to book a test.   There is further information about the coronavirus testing contact centre on the NHS website.
  • Transport for Greater Manchester has created a ‘Future Travel Survey’ and they need your input whether you walk, cycle, use public transport or drive. As a thank you for taking part in this survey you will get a chance to win one of 3 x £50 supermarket shopping vouchers! Please complete the survey before 8am on 1st June. If you are having difficulty seeing this link please contact Walthew House for assistance on 0161 480 2612. The link is: https://surveys.tfgm.com/snapwebhost/s.asp?k=158986718538&site=5
  • Healthwatch Stockport, GM and Healthwatch England are conducting a Lockdown survey. The link to the online survey is https://www.healthwatchstockport.co.uk/your-story-during-lock-down
  • Healthy Start NHS - A quicker, simpler application process for Healthy Start food vouchers has been welcomed by Greater Manchester health leaders amid concerns around food poverty during the coronavirus pandemic. The changes mean families no longer need a health professional, such as a midwife or health visitor, to complete and sign the application form. Healthy Start vouchers worth up to £6.20 a week are available to pregnant women and parents of children aged under four who receive certain benefits such as income support or jobseeker’s allowance. Anyone who is aged under 18 and pregnant is also eligible. The vouchers can be used to help buy basic healthy foods such as fresh fruit and vegetables, milk or infant formula. Low income families can find out how to apply for Healthy Start vouchers at www.healthystart.nhs.uk
  • Co-op – Order online or shop in store and get your shopping delivered. Please visit https://www.coop.co.uk/in-store-services/home-delivery for more information. Castle Street Edgeley is now also delivering.
  • Virgin Media – has informed the public of a new Virgin Media landline scam, where they call and try to lock your number to premium calls. This can be done if you answer or even if it goes through to voicemail. This scam has even been bypassed when the number is blocked. Please stay vigilant, don’t give out any account details over the phone or by email and contact Virgin Media if you have any concerns on 0345 454 1111 or visit https://www.virginmedia.com/help
  • ‘How to Read & Write Braille + The History of Braille!’ The following link has been shared with us. It is a YouTube video just over 20 minutes long by a braille user called Molly Burke. https://www.youtube.com/watch?v=a8AEkwtNEiM

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

18th May 2020

  • Walthew House is still able to offer Care Packages for people in Stockport with a sight or hearing loss. The packages are tailored to each individual and aim to keep people busy, reduce isolation and spread some joy. Recent packages have included big boxes of lovely fruit and veg, beading sets, large piece jigsaws, large print puzzle books, colouring-in sheets, Braille scrabble, cheese pies and much more! If you, or somebody you know would benefit please contact Shannon on 0161 480 2612 or This email address is being protected from spambots. You need JavaScript enabled to view it. or send us a message on Facebook.
  • Department for Health and Social Care is offering support for people who are self-isolating and needing medicine and grocery deliveries, lifts to appointments and check in and chat telephone support. Please contact 0808 1963646 or visit nhsvolunteerresponders.org.uk for more information. They have also advised that the public consider face coverings in enclosed publ ic spaces to help reduce the spread of coronavirus. This can help in settings such as shops, and on trains and buses.
  • Diabetes UK – In light of recent news about the prevalence of diabetes amongst those who have contracted Covid-19, there is a National Diabetes Advice-line for clinical inquiries (in case local team non contactable). Please phone: 0345 123 2399.
  • National Trust – From Thursday 21st May The National Trust will open some of their larger car parks in England to visitors who have pre-booked spaces. Today (Monday 18th May) a booking system will open on the Trust’s website. Details about which car parks are bookable will appear on property webpages, and they are urging visitors to check online for the latest details and booking instructions before travelling. Members will be able to book a space for free, while non-members will need to pay in advance for their space. This comes days after they started opening some of their smaller car parks in line with government advice, so people can access fresh air, open space and nature.   For the moment their pay-for-entry places, including houses and gardens, remain closed. Any reopening will be phased and gradual. In order to maintain social distancing when they reopen, they plan to introduce a pre-booking system. The latest government guidance restricting the public’s use of outdoor ticketed venues means they remain closed for now.
  • Stockport Council has posted the dates refuse and recycling bins will be collected https://www.stockport.gov.uk/find-your-collection-day. If you would like us to check for you, please call or email the office. From Saturday 16th May, Bredbury and Adswood Recycle Centres are open for general waste, cardboard, garden waste (not soil), wood and timber. Please only visit if you really need to. As previously explained, please check if your number plate is odd or even to make sure you attend on the correct date. Walthew House has these details from week commencing 16th May to week commencing 27th June.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

 11th May 2020

  • The Government updated their guidelines in relation to COVID19 on Sunday 10th May at 7pm. The new guidelines are as follows:
    • Stay at home as much as possible
    • Work from home if you can
    • Limit contact with other people
    • Keep your distance if you go out (2 metres apart where possible)
    • Wash your hands regularly
  • Walthew House remains closed to service users and volunteers. We are continuing to provide support for people with a sensory loss and are assisting with delivery of shopping, specialist VI counselling support, provision of hearing aid batteries, care packages, technology and exercise. For more information please contact the office on 0161 480 2612.
  • Stockport Council has been informed of a scam taking place where residents are being targeted by people on their doorsteps claiming to be Stockport Council workers. They are offering to do residents’ shopping and taking cash payments or bank details. This is a scam. Please do not give your money to people claiming this.
  • Cheshire Hearing is now seeing patients. Patients are to use the back door only and will be escorted at all times when they are in the building. To book an appointment please contact 0161 477 7629 / 07801 688 228.
  • Walthew House in partnership with Life Leisure has produced 20-minute chair-based exercise recordings for you to do in the comfort of your own home. Recordings are suitable for people with a sight or hearing loss. We know that those who usually attend the chair-based exercise class on a Monday are missing it, and those that don’t may still benefit from a low-impact, audio described and subtitled exercise session. There will be a session weekly going forward which will be on our social media and on Stockport Talking Newspaper. If you have any feedback on this recording or you would like to be sent a copy, for you to keep please contact Shannon on 0161 480 2612 or This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Stockport Council has confirmed that their Green Bin collection will start a fortnightly service from today. Please put your Green bin out before 7am on the same day that your Black bin is collected. Please put your food waste in your Green bin.
  • Stockport LGBT and Centre CIC has today launched an LGBTQ helpline. This is available 9am-5pm Monday to Friday on 07590 087 107 for your social contact, food or counselling needs.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

4th May 2020

  • Department of Health & Social Care – Anyone over 65 with symptoms OR anyone symptomatic who needs to leave their home for work can now book a coronavirus test online for themselves and their household. Visit https://self-referral.test-for-coronavirus.service.gov.uk/test-type for more information.
  • Sight Advice FAQ has a very useful and informative section on their website to support people with independent living covering general coronavirus information, shopping, safe guiding, local support networks, hospital appointments and much more. Please visit their website for more information: https://www.sightadvicefaq.org.uk/independent-living/Covid-19
  • Walthew House’s ‘Making More Happen’ Project has linked with Pilates Moves You to bring you a Pilates at Home programme for the next 4 weeks. Every Friday starting 8th May, we will share a 30 minute accessible Pilates workout to get you moving and keep you fit from the comfort of your own home. This will be available on our website under Making More Happen, on our Facebook and Twitter pages and will also be sent out with Talking News to ensure as many people as possible have the opportunity to benefit from this.
  • Guide Dogs has launched a new phone line to support you during the coronavirus outbreak. They are providing answers and information for people with sight loss and their families during the coronavirus outbreak. They can help you identify ways to continue living actively, independently and well, refer you to their other services or help you access services by other providers. Please call 0800 781 1444 between 9am-5pm Monday to Friday. Deafblind customers who use BSL should contact Guide Dogs via the webpage https://www.guidedogs.org.uk/covid19 clicking on the SignVideo logo on the right hand side, or through a SignVideo app. This connects you to a SignVideo interpreter who will then connect to the information line.
  • ASDA has introduced a new Pharmacy Call and Collect Service whereby when you have a prescription ready to be collected, you drive to the store and park in one of the marked designated bays, phone the in store pharmacy team who will then come out and deliver your prescription to your car. Visit www.asda.com/about/instore/pharmacy for further details and to find the phone number for your local store.
  • ALDI has created a new way for shoppers to pay for food and essentials. You can buy special vouchers on their voucher website https://vouchers.aldi.co.uk/ and once purchased, these can be posted to any address in the UK so volunteers, friends or family members that can shop on your behalf. Vouchers are available in denominations of £5.00 and £10.00 with no additional cost for postage.
  • Recycling Centres Adswood Road and Bredbury Parkway recycling centres reopened on Saturday 2nd May. You will only be able to take bagged general waste (waste that you normally put in your general waste bin). They cannot accept any other types of waste. Adswood Road Recycling Centre is open Monday to Sunday 8am – 6pm and Bredbury Parkway Recycling Centre is open Saturday 8am-6pm and Sunday 8am-6pm. Please note they have introduced an odd and even number plate system to help manage traffic and reduce queuing. This means you can only visit the Recycling Centres on certain days depending on your vehicle registration plate. For more information please contact Walthew House as we have the table of dates or visit www.recycleforgreatermanchester.com

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

27th April 2020

  • Walthew House – We are offering a new support service ‘WalkMyWay’ which has been put in place to encourage exercise and maintain positive communication during these isolating times.  If you are a long cane user we are offering one to one guided walks local to your home whilst maintaining a safe distance at all times.  If you think you may be suitable for this, please contact Naomi to discuss further on 0161 480 2612 or This email address is being protected from spambots. You need JavaScript enabled to view it. and leave your contact details.
  • Walthew House Liverpool Trip – If you have booked on the Liverpool Trip for 21st May, unfortunately this is now CANCELLED.  Please do not worry if you have paid as you will be refunded.  Contact Naomi on 0161 480 2612 / This email address is being protected from spambots. You need JavaScript enabled to view it. for more details. 
  • Macular Society – Telephone and admin support is currently being provided.  If you have any queries, please contact groups admin on 01264 560259 or call the Advice and Information line on 0300 30 30 111 and they will be happy to help you.
  • Co-op – has launched a Co-op gift card scheme for those self-isolating and reliant on others doing their shopping. Call 0800 029 4592 to purchase a Co-op gift card which you can share with volunteers to pay for your shopping in your local Co-op. https://coop.uk/2KyNV2l 
  • Tesco - are offering priority slots for online delivery for the blind & partially sighted: 0800 917 7359.  After a few questions you're then registered & 48 hours later, priority slots will appear.
  • HG Beard Butchers – They are offering a delivery service in Bramhall and the surrounding areas for people not able or not wanting to come to their shop. All products sold will be available for delivery, red meat and poultry, pies, cooked meat, eggs, ready meals etc.  To place an order either phone 0161 439 4163 or email This email address is being protected from spambots. You need JavaScript enabled to view it. They will drop the order at the door and then ring the bell or knock then return to their vehicle to limit contact with people isolating. If you have any specific instructions just let them know.
  • Stockport Council are working to reopen two of Stockport's Household Waste Recycling Centres.  The operator, Greater Manchester Combined Authority are due to confirm the reopening dates this week.  We will look to update you in next week’s bulletin. 

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

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THE GOVERNMENT HAS CONFIRMED THAT LOCKDOWN WILL REMAIN IN PLACE FOR AT LEAST ANOTHER 3 WEEKS WHICH TAKES US TO 7th MAY 2020) – WE WILL KEEP YOU UPDATED

20th April 2020

  • Walthew House - We have started Tech 1-2-1 which is a support service from the comfort of your own home. You might have technical or digital needs, need help with a certain device whether it be a phone, tablet, laptop or computer, or require information about assistive technology or something from our Resource Centre. You may even want to learn a new skill like how to send emails or how to make video calls to friends and family. Whatever it is please contact Naomi on 0161 480 2612 / This email address is being protected from spambots. You need JavaScript enabled to view it. we have a group of volunteers including O2 gurus with a wide range of skills ready and waiting to help you.
  • Sign Health and Interpreter Now have together launched ‘BSLHealthAccess’ which provides instant and free BSL interpretation in health settings or via the phone during the COVID19 pandemic. Visit bslhealthaccess.co.uk for more information.
  • British Wireless for the Blind Fund have launched a short-term service called BWBFconnect to help people get connected to the outside world. Please note this is a couriered doorstep delivery. Please contact 01622 754 757 for full details Monday to Friday between 9am & 5pm where they will take your information and arrange for a volunteer or staff member to ring you at your convenience to talk you through the operation of your new radio.
  • Stockport Council and Stockport NHS CCG: Following on from last weeks’ bulletin where we told you about the mental health helpline, the council and Stockport NHS CCG have 2 new mental health support services which are:
    • ‘Big White Wall’ - offers 24/7 anonymous support via a digital emotional wellbeing and mental health service, offers peer support for anyone over the age of 16 as well as support from trained clinicians alongside a range of helpful tools and resources. For more information visit www.bigwhitewall.com
    • An Emotional Wellbeing Hub which provides information, advice, and guidance for anyone up to the age of 25 for emotional wellbeing and mental health concerns. Access to this is through the Multi-Agency Safeguarding and Support Hub (MASSH) - 0161 217 6028 - 8.30am-5pm Mon - Thurs 8.30am-4.30pm on Friday.
  • Employ GM – If you or someone you know has lost their job or income as a result of COVID19, Employ GM connects employers who have urgent temporary vacancies with individuals across Greater Manchester. Visit www.employgm.org for more information.
  • The Stockport Islamic Centre are donating household grocery items to whoever requires it to help those in need in the Shaw Heath area. Please contact 07746 098 614.
  • Walthew House would like to know if coronavirus has affected you in the workplace and if so, how? Hopefully this will shed more light on what challenges/opportunities have arisen for visually impaired people and also help employers to recognise any difficulties arising from this to better support employees going forward. Please click the link below to complete this short survey https://www.surveymonkey.com/r/3FW3XP8
  • Optelec – *Special Promotion* - The Ruby 7 will help you read newspapers, magazines, letters and most other objects. This is now £499.00, a saving of £200.00. If you are unsure you can try it at home for two weeks. If you don't get along with it they also offer a 14-day money-back guarantee. Contact 0808 090 8090 for more information.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

14th April 2020

  • The Government has confirmed that social distancing and lockdown guidelines will be reviewed this week. We will share updates with you as soon as we have them.
  • Stockport's Local Assistance Scheme (‘SLAS’): The aim of the scheme is:
    • to provide a safety net in an emergency, when there is an immediate threat to health or safety
    • to help people to settle into new accommodation after for example, a stay in hospital or temporary accommodation
    • to help support people to continue to live independently when they are facing difficulties.

To be eligible for support from the SLAS applicants need to undergo a four stage application process. Please note that this scheme is not a replacement for crisis loans or community care grants - they do not offer cash. For more information contact 0161 474 2101 / This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Making Space is working in partnership with Stockport CCG and Mental Health Matters to deliver Stockport’s new daytime Safe Haven and 24/7 mental health crisis phone line. For the time being, during the coronavirus emergency, it will be a telephone and video service with a 24/7 helpline. Once the public health emergency is over, it will be based in a physical premises in Stockport town centre. The 24/7 helpline can be accessed by any Stockport resident aged 18+. Contact 0800 138 7276 / This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
  • Scam alert: Stockport Council would like to warn you about an email scam being circulated about council tax discount. This has not come from the council. Do not fill in bank details for council tax on any website other than the official council website. Please be vigilant at all times when online.
  • Tesco priority slots: We can't guarantee a slot will be available, but we will do our best to prioritise you as we continue to expand our capacity. If you can safely shop in-store, please think before you click, so we can help those that need it most. Please call us on 0800 917 7359.
  • ‘Help and hot meals’: A group of local people have been cooking hot nutritional meals from their own kitchens so that the vulnerable, homeless and key workers can have a hot meal each day. These meals are even being delivered to the people who are self-isolating. The organiser is called Parisa Delki and you can contact her on 07501 648868 / This email address is being protected from spambots. You need JavaScript enabled to view it. or message via Facebook on the ‘Help and Hot Meals’ Facebook page.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

THE NEXT BULLETIN WILL BE TUESDAY 14th APRIL AND THEN EVERY MONDAY

9th April 2020

  • Walthew House – is closed over the bank holiday weekend but any messages will be picked up at 12 noon on Good Friday and Easter Monday.

·       Stockport Council - The council has continued to review its service capability on a daily basis in the expectation it can undertake an additional ad-hoc Green Bin collection for residents. It currently has the capability to do this and it can announce that it will collect residents' Green Bins from Monday, April 13. If your collection day is a:

  • Monday then please put your green bin out on Monday 13th April
  • Tuesday then please put your green bin out on Tuesday 14th April
  • Wednesday then put your green bin out on Wednesday 22nd April
  • Thursday then put your green bin out on Thursday 23rd April
  • Friday then put your green bin out on Friday 1st May

Residents are advised to continue to put food waste in their Black Bin until further notice as the Council will not be emptying the Green Bins again until the lockdown is over.

  • Citizens Advice will be operating the Adviceline service (on 0300 330 9073) 10.00-14.00
  • Good Friday, Saturday and Easter Monday.  There will be no service on Easter Sunday
  • Stockport Food Bank is open on Sunday.
  • Age UK Stockport will be open on Easter Friday and Monday 10.00am to 3.00pm in case anyone needs to contact them during this very unusual Easter weekend. Please ring their usual number 0161 480 1211
  • Adult Social Care Referrals: 0161 217 6029 Monday to Friday 8am-4:30pm or email This email address is being protected from spambots. You need JavaScript enabled to view it. – please make sure you have the person’s consent if you are phoning for someone else
  • Adult social care emergency help (out of normal office hours) 0161 718 2118 – with 24 hours cover over bank holidays - This line is for calls relating to older people who are at risk and need immediate help or people with mental health problems in times of crisis.
  • Walthew House - An up to date list of local businesses offering a delivery service is with staff at Walthew House. Please contact the office for more details 0161 480 2612.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

 

INFORMATION BULLETIN – COVID-19

8th April 2020

  • RNIB - Following the Covid-19 outbreak in the UK, and following current Government public health guidelines, RNIB’s library landlord has taken the difficult decision to close the site where their braille and giant print library collection and equipment are housed. They have had to suspend their hardcopy braille and giant print lending library service but will do everything they can to resume normal service as soon as possible. If you are an existing member of the library, please keep any braille books you have on loan from them. You do not need to return them until further notice. Otherwise, if you have any questions about library services from RNIB, please contact their Helpline on 03031239999 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Greater Manchester Health and Social Care Partnership (‘GMHSC Partnership’) know it is essential that people are able to find the mental health support they need quickly and easily. They have launched a new text based support service called Shout. It is discreet, free and you get replies from a real person. Shout can be contacted 24 hours a day, 7 days a week simply by texting ‘SHOUT’ to 85258. The service is free, confidential and will not show up on phone bills.
  • Wythenshawe Hospital - please note with immediate effect, the Wythenshawe emergency department will close to paediatric emergencies. Parents/carers must take children to the Paediatric Department, Oxford Road, Royal Manchester Children’s Hospital, M13 9WL
  • TfGM – “Please do not travel unless it is essential. If you have to make a journey, please drive, cycle or walk if possible. Avoid public transport and only use it if there is no other option. Remember to wash your hands before and after”
  • BBC – ‘10 Today’ is an exercise programme from Sport England and Demos designed for older people to protect against poor health and improve mental health and maintain independence. Follow this link for more information: https://www.bbc.co.uk/sounds/brand/p087wddm
  • Gov.UK - Healthy Start vouchers are worth £3.10 per week for each child under 4 (£6.20 for a child under 1). At this time you do not need a health professional to sign off the application form, go to http://healthystart.nhs.uk for more information.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

7th April 2020

  • Stockport Council - In response to the Coronavirus outbreak, Stockport Council has launched a job matching website to help support employers with vacancies and individuals across the borough who are looking for work. Visit http://stockport-jobsmatch.co.uk to find out more and apply today.
  • SMBC Libraries has introduced the National Shelf Service, a new daily YouTube broadcast featuring book recommendations from librarians. Tune in to the following link at 11am Monday – Friday https://t.co/V3Pi9UL7uL?amp=1
  • Guide Dogs – Their new Covid-19 Sight Loss Information line is open. A telephone advice line - 0800 781 1444 - providing answers and information for adults and families of children with sight loss.
  • Hearing Dogs for Deaf People: Message “Please note that in light of the recent advice on the Covid-19 coronavirus, our staff are having to make major adaptions to their daily routines. This may mean that, for the time being, responses to any enquiries may take longer than usual. We hope you understand. Thank you for your patience”. Tel:01844 348 100 Text relay: 18001 01844 348100 (for deaf & hard of hearing) Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • The Silver Line Helpline is a completely free, confidential, 24-hour telephone helpline for anyone in the UK aged 55 and over. They offer information, friendship and advice to lonely and isolated people. Callers can even opt in for ‘Silver Line Telephone Friends’, where they will receive a weekly telephone call. 0800 4 70 80 90.
  • ‘United we Stream’ is a free nightlife streaming service with free performances every night from 7pm! 70% of funds generated will support music venues, restaurants, bars, freelancers & cultural organisations who cannot work due to COVID-19 : http://unitedwestream.co.uk
  • O2 – If you or a friend or family member have any technical issues, Shaun from O2 Stockport (and one of the O2 Gurus who volunteers at our monthly Tech Group) is available through Facebook Messenger to help with:
    • Google duo
    • WhatsApp video
    • Facetime
    • Facebook Messenger
    • And any other forms of video communication

Just search ‘Shaun Guru Stockport’ on Facebook Messenger and send him a message.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

INFORMATION BULLETIN – COVID-19

6th April 2020

  • Health Secretary Matt Hancock is urging people to abide by Government guidelines in relation to exercise and social distancing. Although the majority are following the guidelines there are some people not sticking to the rules and if this continues it could lead to exercise outside of the home being banned. Reminder - Restrictionsstate that everybody must stay at home where possible, and only leave if they have a "reasonable excuse". This includes;
  • Exercise - alone, or with members of your household
  • Shopping for basic necessities
  • Any medical need, or providing care for a vulnerable person
  • Travel to or from work, but only when you cannot work from home
  • Sightline provide free* telephone-based befriending for people affected by sight loss. Regular phone-based befriending can be arranged at a convenient time for you. Our services are all staffed by trained volunteers, who have close experience of sight loss. Call 0800 587 2252. Office hours are 9am to 5pm, Monday to Thursday. *0800 numbers are free to call from BT landlines and most mobile networks.
  • Stockport Mind - As much as is possible, Stockport Mind are still available for anyone (you do not have to have been a user of their services) to phone up for support during their standard opening hours. If you can’t get through right away, please leave a message and they will get back to you – 0161 480 7393. Mondays/Wednesdays 9.30am-1pm, Tuesdays/Thursdays 9.30am-4.30pm (closed for lunch 1-1.30pm), closed on Fridays. You can email them too – This email address is being protected from spambots. You need JavaScript enabled to view it.
  • LearnMyWay is providing free courses on a range of things from shopping online to finding health information. This can help you to improve your digital skills in a safe way or to help family and friends do the same. Please visit their website https://www.learnmyway.com/ for more information.
  • NHS – Use the quick NHS coronavirus status checker to tell them about your current experience of the virus. nhs.uk/statuschecker This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

INFORMATION BULLETIN – COVID-19

 3rd April 2020

  • RNIB Campaigns are continuing to make sure Government communications on COVID-19 are accessible. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you come across something that is not accessible.
  • Pre-payment energy meters. If you have a pre-payment meter and are self-isolating and struggling to top up, you can be sent 2 weeks’ worth of gas/electric or if you have a smart meter they will top it up for you. Please note this is not free and will be added to your bill. Contact details below:
    • British Gas: 0333 202 9802 / www.signvideo.co.uk/signvideo-for-customer-services/
    • EDF: 0333 200 5100 / This email address is being protected from spambots. You need JavaScript enabled to view it.
    • EON: 0345 052 000 / This email address is being protected from spambots. You need JavaScript enabled to view it.
    • N POWER: 0800 073 3000 This email address is being protected from spambots. You need JavaScript enabled to view it.
    • SCOTTISH POWER: 0800 027 0072 / This email address is being protected from spambots. You need JavaScript enabled to view it.
    • SSE: 0345 026 2658 / This email address is being protected from spambots. You need JavaScript enabled to view it.
  • British-sign.co.uk are offering a “pay what you can” scheme. They would like to provide the opportunity for you to use this time to learn British Sign Language. Their 20hr CPD (Continuing Professional Development) certified course can be studied at your own pace and is a comprehensive introduction to BSL. They are asking that those who wish to sign up to the course to pay what they feel they are able. To enroll with the special rate please follow the checkout process on their website as usual (starting here): https://www.british-sign.co.uk/learn-online-british-sign-language-course/)  - and follow through the checkout processes.
  • British Blind Sport are bringing you a week of live, audio described workouts on Zoom! If you are on Facebook their page is ‘BritishBlindSport’ where links in advance to the following workouts will be provided and a BBS staff member will be on hand to answer any questions throughout the workouts:
    • Monday 6th April Boxercise with Able2B – Midday
    • Tuesday 7th April Meditation with Blind Ambition – 5:30pm
    • Wednesday 8th April Dance with Synergy Dance – 5:30pm
    • Thursday 9th April HIIT with Inclusive Fitness Training – 5:30pm
    • Friday 10th April Yoga with Synergy Dance – 5:30pm

For more accessible, at-home workouts visit www.britishblindsport.org.uk/stay-in-work-out

  • The UK Lockdown Rules for Daily Exercise Have Been Updated:
    • You can exercise for up to one-hour daily
    • Dog walking is classed as exercise
    • Do not travel to exercise you must stay local
    • Gardens are preferable
    • Stick to the 2-metre rule
    • Do not meet friends
    • Gatherings of more than 2 are strictly banned
    • Wash your hands as soon as you get home

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

 2nd April 2020

  • Stockport Council wants to support their most vulnerable residents, and are asking anyone with access to the internet to visit their website if they have queries relating to regular council services, such as Bin Collections, Council Tax payments or Benefits. https://www.stockport.gov.uk/news/statement-on-covid-19

Deaf people who are sign language users can text Teresa on 07980 507 884 to get this information in BSL.

  • World Health Organisation advise that home caregivers for people with suspected or confirmed COVID-19 should:
    • Ensure the ill persons rests, drinks plenty of fluids and eats nutritious food.
    • Wear a medical mask when in the same room with an ill person. Do not touch the mask or face during use and discard it afterward.
    • Frequently clean hands with soap and water or alcohol-based rub, especially:
      • after any type of contact with the ill person or their surroundings
      • before, during and after preparing food
      • before eating
      • after using the toilet
    • Use dedicated dishes, cups, eating utensils, towels and bedlinens for the ill person. Wash dishes, cups, eating utensils, towels, or bedlinens used by the ill person with soap and water.
    • Identify frequently touched surfaces by the ill person and clean and disinfect them daily.
    • Call your health care facility immediately if the ill person worsens or experiences difficulty breathing.
  • The Government has issued a list of which “essential” retailers are allowed to stay open. They include:
    • food retailers
    • pharmacies
    • hardware stores
    • corner shops
    • petrol stations
    • shops in hospital
    • post offices
    • banks
    • newsagents
    • laundrettes
    • pet shops

           

  • Fabricare Cheadle Launderette is reaching out vulnerable customers needing assistance with their laundry.  They are offering a free pick up and drop off service, for wash and dry services. It would just cost as if you were doing the laundry with no service charge applied. For more information please contact  07475 632 233.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

1st April 2020

  • 10 Downing Street has written to every household in the country to highlight the Government advice on coronavirus. To get the letter in an accessible format, you can email This email address is being protected from spambots. You need JavaScript enabled to view it. (a BSL video of this letter will be available today).
  • The Government has launched a voucher scheme for schools providing free school meals. Children eligible for free school meals will benefit from a national voucher scheme allowing them to continue to access meals whilst they stay at home. Schools can now provide every eligible child with a weekly shopping voucher worth £15 to spend at supermarkets while schools are closed due to coronavirus. Parents will receive the voucher through their child’s school, which can then be redeemed online via a code, or sent to their house as a gift card and used at supermarkets across the country.
  • The Association of British Insurers (‘The ABI’) has said that if you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover. This applies to all categories of NHS Volunteer Responders, including transporting patients, equipment, or other essential supplies.
  • ‘Sign Yoga’ by Bethaney - Join Bethaney every Saturday morning 10:30-11:10am for a live yoga class! All levels are welcome. Please visit her Facebook page for more information. https://www.facebook.com/signyogauk/
  • Samaritans Stockport are still providing its support service 24/7 on 116 123 or This email address is being protected from spambots. You need JavaScript enabled to view it. for people who are suffering emotional distress. Please contact them if you need support.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

INFORMATION BULLETIN – COVID-19

31st March 2020

  • Stockport Council has introduced a dedicated coronavirus helpline for vulnerable people. It means that the most vulnerable people in Stockport will be able to access support and advice Monday to Friday, from 9am to 5pm and on Saturdays from 10am to 4pm, by calling 0161 217 6046. You can call the helpline if do not have a network of family and friends you can call upon for support.
  • Stockport Council has dedicated coronavirus webpages which are regularly updated with all the key government advice, local service information and what to do if you think you have coronavirus. Please click the following link for more information https://www.stockport.gov.uk/showcase/coronavirus
  • Walthew House – If you find yourself in a position where you are told by a medic to self-isolate please tell the professionals if you live alone and have no support. You can always contact us at Walthew House for assistance. A reminder – although Walthew House has closed its centre and stopped all activities for the foreseeable future, we are still available to help you with essentials such as food shopping, prescriptions and hearing aid batteries.
  • Stockport Library customers – a delivery service for hearing aid batteries is available. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, address and the type of batteries you require or phone 0161 217 6009 and hold to speak to an operator. You can also still get batteries from Walthew House on 0161 480 2612 or Stepping Hill hospital on 0161 419 4183.
  • Stockport Food Bank – if you need a voucher email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 0161 217 6003 (option 3) leaving your name and contact details. These vouchers can ONLY be used at Stockport Foodbank Centres. Stockport Food Bank work with local agencies who refer people for these vouchers but during the COVID-19 pandemic a number of referral agencies are not open to the public for face to face meetings. You can also obtain vouchers for Stockport Foodbank by telephoning the CAB help line on their freephone number 0300 330 9073 or The Prevention Alliance (‘TPA’) on 0161 474 1042.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

 

30th March 2020

  • The Government is now providing support for clinically extremely vulnerable people where you will receive free food boxes containing essential supplies and household items. You can apply online by clicking this link: Government Register or you can telephone: 0800 028 8327. It is free to register if you have a medical condition that makes you vulnerable to the virus and there is a link on the page where you can check if you are eligible to apply.
  • Stockport Council: From Monday 30 March 2020, there will be a new schedule for bin collections due to the effects of coronavirus on the service.
    • Green bins - There will be no green bin collections until further notice. You must put your food waste in your black bin.
    • Black bins - There is no change to your black bin collection and it'll continue to be emptied every 2 weeks on your normal day. Please put all food waste in your black bin.
    • Blue bins - From Monday 6 April, blue bins will be collected every 4 weeks. We'll provide more information about this new schedule at the end of next week.
    • Brown bins - There is no change to your brown bin collection and it'll continue to be emptied every 4 weeks on your normal day.
  • Stockport Council: Closure of household recycling centres: The 3 household recycling centres in Stockport - Adswood Road, Cheadle Hulme; Bredbury Parkway; and Rose Hill, Marple - are now closed with immediate effect.
  • World Health Organisation (WHO). Misinformation is spreading rapidly across social media about the coronavirus. Please visit https://www.who.int/ for full factual and reliable information.
  • St Johns Ambulance advice to first aiders on COVID-19:
    1. If someone is unconscious and not breathing normally do not put your face to theirs
    2. Call for an ambulance
    3. Use a towel or piece of clothing and lay it over the mouth and nose
    4. Do not do mouth to mouth
    5. Start the chest compressions
    6. Use a public access defibrillator if available
  • Transport for Greater Manchester (TfGM) update:
    • Do not travel unless it is essential - public transport must only be used for trips to work, to get supplies, to care for others or for medical reasons.
    • Train, tram and bus services have been reduced. All our Travelshops, excluding Eccles and Altrincham, have now closed until further notice.
    • If you must travel, please follow social distancing guidelines and keep two metres from your fellow passengers. Please check tfgm.com/coronavirus or operator timetables before travelling.
    • Further changes to transport services are likely next week. If you have any questions or would like further information, please visit tfgm.com/coronavirus or call the TfGM Contact Centre on 0161 244 1000.

For information on any of the above contact us:

Phone: 0161 480 2612/ Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Text: 07980 507 884

27 March 2020

Please click here to access our 27th March bulletin in PDF / WORD

BSL VIDEO BELOW

26 March 2020

Please click here to access our 26th March bulletin - PDF / WORD

BSL VIDEO LINK BELOW

 BSL Video Coronavirus - New information and local support

25 March 2020

Please click here to access our 25th March bulletin - PDF / WORD 

BSL VIDEO LINK BELOW

BSL Video Coronavirus - New information and local support

24 March 2020

Please click here to access our 24th March bulletin in - PDF / WORD

23rd March 2020

Walthew House Information Bulletin March 23rd 2020 - Coronavirus/Covid-19 Information

Click here to access our 23rd March bulletin in WORD and PDF - BSL Video Below 

 

BSL Video

 

 

 

16th March 2020

**PLEASE CLICK HERE TO ACCESS THIS DOCUMENT IN WORD AND PDF** or continue below

Coronavirus – Policy

Coronavirus has spread and there is now a risk that it will become established in the UK.  This document sets out the action plan for Walthew House.

Step 1 - Prevention of spread

To prevent the risk of spread a number simple actions are to be adopted:

  1. Handwashing: Regular handwashing reduces the risk of spread. Washing with soap works but when this is not convenient or available alcohol / antiseptic hand rub should be used.  NHS advice on handwashing is at the end of this document.  Particular care should be taken when serving drinks or refreshments or coming into direct contact with others.
  2. Clean surfaces. Before and after use, surfaces should be wiped down. Resource Centre equipment should be wiped before and after demonstration.

Step 2 – Protection of vulnerable groups

If the risk rises to the point where there is a chance that a member of Walthew House staff, service user, volunteers or other user of the building may infect others, the following actions will be taken:-

  1. Cancellation of group meetings and activities
  2. Risk assessments on 1:1 meetings :-
    1. Can the meeting/activity be delayed
    2. Can it be carried out over the telephone
    3. What prevention actions can be taken to reduce the risk of spread ( Stage 1 / face masks)

Step 3 – Protection of all users of Walthew House.

If the risk rises to the point where there is a high probability of the spread of infection, the following actions will be taken:-

  1. Walthew House will be closed
  2. Staff will work remotely

Conclusion

This is a contingency plan and the chances of Steps 2/3 being implemented are low but the actions on stage one are to be implemented with immediate effect.

HANDWASH

 

 

 

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