Our Policies: Built on Trust, Transparency, and Respect
Welcome to our Policy page— the place where clarity meets commitment. We believe that strong relationships are built on transparency, and our policies are designed to protect both you and us while creating a safe, empowering, respectful, and reliable experience for everyone.
Why We Have Policies
Our policies aren’t just legal formalities — they’re reflections of our values. They help us:
- ✅ Ensure fairness and consistency across all interactions
- 🔒 Protect your privacy and data with integrity
- 🤝 Foster a respectful and inclusive community
- 📦 Clarify expectations around our services and responsibilities
Whether you’re looking for support, partnering, or simply exploring, we want you to feel confident in how we operate.
Some of our Policies You’ll Find Here
This page is your guide to understanding how we work. Explore detailed information on:
- Data protection and Privacy Policy – How we collect, use, and protect your data.
- Confidentiality Policy – How we protect and maintain your confidentiality.
- Safeguarding Adults Policy – Safeguarding is a priority at Walthew house this policy shows our commitment to this.
- Children and young people’s safeguarding policy – The welfare of children and young people are a high priority at Walthew house, this policy shows our commitment to this.
- Equity, diversity and inclusion policy – Our commitment to inclusive experiences
- Comments, Compliments and complaints policy – A way to share your thoughts with us
- Whistleblowing Policy – How to raise concerns about wrongdoing without fear of victimisation or disadvantage
For a complete list of our policies, or if you have any questions about any of the documents, please don’t hesitate to contact our team.
We’re also happy to provide any of these documents in alternative formats upon request.
📞 Call us on 0161 480 2612
📧 Or email admin@walthewhouse.org.uk